--- title: Synco Home description: Home is your central hub for all conversations, including Chats, Threads & Pinned Conversations. --- [Skip to content](https://support.teamsynco.com/synco-home#main-content) English Show submenu for translations [More support](https://support.teamsynco.com/kb-tickets/new?hsLang=en) ![synco-primary-3-color-tm@2x.png\]](https://support.teamsynco.com/hs-fs/hubfs/synco-primary-3-color-tm@2x.png?height=40&name=synco-primary-3-color-tm@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.teamsynco.com/kb-tickets/new) - Login to Synco Login to Synco How can we help you today? - There are no suggestions because the search field is empty. 1. [Synco Help Center](https://support.teamsynco.com/?hsLang=en) 2. [Synco 101 - The Basics](https://support.teamsynco.com/synco-101-the-basics?hsLang=en) # Synco Home ## Home is your central hub for all conversations, including Chats, Threads & Pinned Conversations. | [Home Inbox](https://support.teamsynco.com/synco-home#Inbox) | [Left Hand Navigation](https://support.teamsynco.com/synco-home#LHN) | | --- | --- |   ### Home Inbox Centered in your **Home** is your unified inbox. This will feature your Pinned discussions at the top followed by your most recent Chats & Threads in chronological order. You can choose a **List** or **Group** display for your inbox above the Pinned conversations.   ![Home - Highlight Inbox](https://support.teamsynco.com/hs-fs/hubfs/Home%20-%20Highlight%20Inbox.png?width=688&height=345&name=Home%20-%20Highlight%20Inbox.png)   Above your Pinned conversations, you can select to see conversations from **Today**, **This Week**, or conversations with **Unread** messages. You can select a number of other conversation filters by clicking **Filter** in the top right.     ![Home Inbox - Use Filter](https://support.teamsynco.com/hs-fs/hubfs/Home%20Inbox%20-%20Use%20Filter.png?width=688&height=345&name=Home%20Inbox%20-%20Use%20Filter.png)   There are a number of conversation actions you can take from your **Home** inbox. Simply hover your cursor over the discussion to access the features.   - **Mark As Unread** (chat icon): This will feature the pinned conversation in bold for the Pinned section in your Home as well as the appropriate Chat or Thread inbox. - **Mute** (bell icon): This feature will keep your conversation pinned but will silence the push notifications of the discussion until you unmute it. - **Remove From Inbox** (slashed inbox icon): This will remove the conversation from your inbox and can be found in **All** on your left hand navigation. This is a good feature for discussions that you may want to occasionally drop in on to get back up to speed. - **Reminder** (alarm clock icon): This feature is your Synco task management tool. Similar to your email, you can set a reminder to revisit a specific conversation at a future time (later today, tomorrow, next week, or a customized time).   - **Pin** (push pin icon): This will move the conversation to your Pinned section. - **Star:** You can Star different conversations that you want to revisit at a future time.  By hitting the Star icon, you can access that discussion in your Starred discussions in your left hand navigation ![Home Inbox - conversation features](https://support.teamsynco.com/hs-fs/hubfs/Home%20Inbox%20-%20conversation%20features.png?width=500&height=588&name=Home%20Inbox%20-%20conversation%20features.png)   ### Left Hand Navigation   On the left side of your Synco Home, you can create new discussions, visit your Chats & Threads, drop in on Group and Tag discussions, and extract files out of Synco.   ![Left Hand Navigation](https://support.teamsynco.com/hs-fs/hubfs/Left%20Hand%20Navigation.png?width=185&height=500&name=Left%20Hand%20Navigation.png)   To start a new discussion, click on **New Chat** or **New Thread** in the top of your left hand navigation.     ![New Chat New Thread](https://support.teamsynco.com/hs-fs/hubfs/New%20Chat%20New%20Thread.png?width=522&height=262&name=New%20Chat%20New%20Thread.png)   You can access all historical Chats and Threads via the respective inboxes. Additionally, if you want to filter to Threads that you have **Starred** or that include **Reminders**, you can select that link.   ![LHN - Chats & Threads](https://support.teamsynco.com/hs-fs/hubfs/LHN%20-%20Chats%20%26%20Threads.png?width=400&height=440&name=LHN%20-%20Chats%20%26%20Threads.png)   **My Groups** will include all of the distribution [Groups](https://support.teamsynco.com/groups?hsLang=en) that you are a member of, regardless of whether you receive those Group threads in your inbox. Clicking on any of the **Groups **will filter your inbox down to those specific group-related conversations. **NOTE:** Groups highlighted in white are signaling that conversations are happening that you've not yet seen.   ![LHN - My Groups](https://support.teamsynco.com/hs-fs/hubfs/LHN%20-%20My%20Groups.png?width=455&height=500&name=LHN%20-%20My%20Groups.png)   The [My Tags](https://support.teamsynco.com/tags?hsLang=en) section of your left hand navigation will feature all of the Synco tags that you've used to file a thread. These are broken down by Tag category. Clicking on an individual tag will filter your inbox to Threads that have been filed using that tag.   ![LHN - My Tags](https://support.teamsynco.com/hs-fs/hubfs/LHN%20-%20My%20Tags.png?width=318&height=500&name=LHN%20-%20My%20Tags.png)   The bottom of your left hand navigation includes administrative and action tools to help you manage your Synco account. You can visit your company's contacts and Groups in **Contacts**. **Support** will direct you to the Synco team to assist with any questions. **[Downloads & Exports](https://support.teamsynco.com/exportdata?hsLang=en)** allows you to access all files you have downloaded in the last 30 days. [Admin](https://support.teamsynco.com/synco-admin?hsLang=en) is specific to your team's Synco admins. [My Profile](https://support.teamsynco.com/customize-your-user-settings?hsLang=en) gives you the ability to customize your Synco account.   ![LHN - admin](https://support.teamsynco.com/hs-fs/hubfs/LHN%20-%20admin.png?width=482&height=396&name=LHN%20-%20admin.png)   - [Getting Started](https://support.teamsynco.com/getting-started?hsLang=en) - [Synco 101 - The Basics](https://support.teamsynco.com/synco-101-the-basics?hsLang=en) - [Conversation Features](https://support.teamsynco.com/conversation-features?hsLang=en) - [Synco Admin](https://support.teamsynco.com/synco-admin?hsLang=en) - [Synco Training Materials](https://support.teamsynco.com/synco-training-materials?hsLang=en#main-content) - [Spanish resources](https://support.teamsynco.com/synco-training-materials?hsLang=en#spanish-resources) [![Chill listening crop-3](https://support.teamsynco.com/hs-fs/hubfs/synco-primary-color-tm@2x.png?width=113&height=24&name=synco-primary-color-tm@2x.png "Chill listening crop-3")](https://www.teamsynco.com) Copyright © 2026, Synco