Quickly print, export, or download your Synco conversations and media with the click of a button
Synco enables you to conveniently download your Threads and Chats conversations and files directly from the app and desktop. These features allow you to Print A Conversation, Export To PDF/ZIP file, or Download All Attachments. It's an effortless solution for maintaining records, ensuring compliance, and archiving conversations offline.
Use Cases: The download features are versatile and can be utilized for a variety of purposes, such as:
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Compliance and Record-Keeping: Obtain legally compliant, saveable records of Synco conversations for regulatory compliance or internal audit purposes.
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Offline Archiving: Secure hard copies of important conversations for offline archiving, ensuring accessibility and continuity of critical information.
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Approval Processes: Utilize exported conversations as attachments for necessary approvals, such as expense approvals, facilitating streamlined decision-making and documentation.
🖨️ Printing a Conversation:
1. Choose a Conversation: From Home, click on the conversation you want to print. You can also navigate to your Threads Inbox or Chats to print those categorized conversations.
2. Print Conversation: Access your conversation options by clicking on the menu button located at the top right-hand side of the conversation, represented by three vertical dots. From the conversation menu you can select Print. This will create a printable version of your file.
3. Access Your Downloads: While your files are downloading, you can continue to work elsewhere in Synco. Once you are ready to retrieve and review those files, click on Downloads & Exports towards the bottom of your left hand navigation. Select the files you would like to print via the printer icon. These files are available for up to 30 days from your original export.
💻 Export to ZIP/PDF File:
1. Choose a Conversation: From Home, click on the conversation you want to export to a ZIP/PDF file. You can also navigate to your Threads Inbox or Chats to print those categorized conversations.
2. Export Conversation: Access your conversation options by clicking on the menu button located at the top right-hand side of the conversation, represented by three vertical dots. From the conversation menu select Export. This will create a printable version of your file.
3. Select Export Conversation to ZIP/PDF file: The pop-up window gives you the option to export the conversation as either a PDF or ZIP file, which includes all attachments and documents linked to that specific conversation.
4. Download the Conversation: After choosing the export option, Synco will generate the report and provide you with a downloadable version of your file.
5. Access Your Downloads: While your files are downloading, you can continue to work elsewhere in Synco. Once you are ready to retrieve and review those files, click on Downloads & Exports towards the bottom of your left hand navigation. Select the files you would like to download via the download icon (or printer icon if you are sending the file to a printer). These files are available for up to 30 days from your original export.
📂 Download All Attachments:
1. Choose a Conversation: From Home, click on the conversation that includes the files you would like to download. You can also navigate to your Threads Inbox or Chats to print those categorized conversations.
2. Select the Paperclip: Click on the paperclip icon above the conversation.
3. Download Files: A popup window will appear with the conversation's attachments. You can either download all of the files via the Download All option at the top. Or, you can download individual files via the download icon to the right of each file. Once you made your selection, the files will automatically download to your device.