Setting up your app's badge count and implementing push notifications are both effective ways to enhance user engagement on desktop and mobile.
Push Notifications for iPhone & iPad:
1. Settings: From your phone's home screen, open your Settings app.
2. Synco App: Scroll down your settings to your list of applications and select the Synco app.
3. Push Notifications: From your Synco settings screen, select Notifications. Toggle Allow Notifications on (should be green). We also recommend that your Sounds and Badges are toggled on, as well. For assistance with moving your Synco app to your phone's home screen, please visit our Synco - Home Screen article.
4. Badge Notifications: To make sure you never miss any important messages or conversations, it's important to have your badge count turned on. To enable badges, open your Settings menu on your device. Locate the Synco app and tap on Notifications. From there, turn on Badges.
Push Notifications for Android
1. Settings: From your phone's home screen, open your Settings app.
2. Notifications: Tap Notifications.
3. Recent Apps: Under Most Recent, find your Synco app. NOTE: if you have not used your app yet, select the dropdown menu and tap All Apps.
4. Synco App: Select the Synco App.
5. Turn Notifications On: On this screen, you can turn on your push notifications. For assistance with moving your Synco app to your phone's home screen, please visit our Synco - Home Screen article.
6. Badge Notifications: To enable your Synco Badges, go to Settings. Click on Notifications/Status Bar. From there, tap Manage Notifications and select the Synco app. Select Show Home Screen Icon Badge.
Push Notifications For Web Browser
Google Chrome:
1. Chrome Settings: Open a new Chrome window and click on Chrome in the top left of your computer. Go to Settings and click on Privacy & Security.
2. Synco Site Settings: Click on Site Settings. Navigate to app.teamsynco.com.
3. Push Notifications: Under the Notifications permissions, select Allow from the dropdown options.
Safari:
1. New Safari Window: Open up a new browser window. Navigate to Safari in the top left corner of your screen.
2. Notifications: Navigate to the Websites tab. Scroll down to Notifications on the left and select it.
3. Synco Notifications: Once the list of websites is populated on the right, select Allow for app.teamsynco.com
Microsoft Edge:
1. New Microsoft Browser: Open a new browser window and Navigate to Settings.
2. Notifications: Click on Cookies & Site Permissions and select Notifications.
3. Allow Notifications: Under Allow, you will see the list of websites that are currently sending notifications. Navigate to Synco and toggle on.
Push Notifications for Desktop App
To receive push notifications for your Synco Desktop app, you must first download the Synco Desktop App to your computer.
Windows/PC: Once the app is downloaded to your Windows desktop, go to your search bar and search for the Synco app. Once selected from the search results, click on Pin to Start. This will enable your banner notifications for the Synco app.
Mac: For Mac users, notifications will automatically turn on during installation. They can be turned off via your app settings.
Please visit our Synco Desktop App article for further instructions on downloading the app, pinning your app to the taskbar, and the app's Launch settings.